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PRODUCT RELATED
What makes Shri Lal Mahal Basmati Rice different from other brands?
Shri Lal Mahal Basmati Rice is known for its long grain, exceptional aroma, and fluffiness after cooking. Our rice is aged and processed using advanced techniques to ensure consistent quality and taste.
Is your basmati rice aged?
Yes, we age our basmati rice for 1 to 2 years to enhance its texture, aroma, and cooking performance.
Are your products non-GMO and pesticide-free?
Our rice is sourced from trusted farmers and processed in facilities that follow international safety and quality standards. We offer certified non-GMO and pesticide-controlled products. Check the packaging for specific certifications.
COOKING & USAGE
How do I cook Shri Lal Mahal Basmati Rice perfectly?
Soak the rice for 20–30 minutes, then cook in a 1:2 ratio (rice to water) on medium heat. Cover and simmer until water is absorbed and rice is fluffy. Avoid stirring too much.
Why is my basmati rice sticky or mushy after cooking?
This can happen if the rice is not rinsed properly or if excess water is used. Rinse the rice thoroughly and follow the recommended water ratio.
PURCHASE & PACKAGING
Where can I buy Shri Lal Mahal Basmati Rice?
Our products are available in most major supermarkets, local grocery stores, and online platforms like Amazon, Flipkart, and BigBasket.
I received a damaged pack. What should I do?
We’re sorry for the inconvenience. Please contact our customer care at [insert phone/email] with your order details and a photo of the damaged pack. We’ll assist you with a replacement or refund.
How do I check if a product is authentic?
Always buy from trusted sellers and check for our official seal, batch number, and expiry date. If in doubt, contact our support team.
STORAGE & SHELF LIFE
How should I store basmati rice at home?
Store it in an airtight container in a cool, dry place away from moisture and direct sunlight. This helps maintain freshness and prevent pests.
What is the shelf life of your basmati rice?
Typically, it’s 24 months from the packaging date. Always check the label for the exact expiration date